The Birth to Five Helpline is a free service open to all families with young children looking for the latest child development information from experts in the field. Professionals may also take advantage of this free service.
Call the Helpline to speak with one of our early childhood specialists, on duty Monday through Friday from 8:00 a.m. to 8:00 p.m. You can also leave a voicemail or complete our online contact form 24 hours a day, seven days a week.
Introduced in 2004, the toll-free Birth to Five Helpline combines sensitive, supportive listening with sound information from professionals who have expertise in early childhood development and parenting/caregiving.
Topics addressed include, but are not limited to:
- health and nutrition
- feeding and eating
- general child development
- potty training
By calling the Helpline, you can also access support as needed from Southwest Human Development’s wide range of early childhood development staff, including psychologists, master’s level counselors, registered nurses, disabilities specialists, early literacy specialists and occupational, speech/language and physical therapists. In addition to providing you with counseling and resource/referral information, we send individualized child development information as applicable.
An extension of the successful Helpline is the Fussy Baby program. This program provides telephone and, in some instances, home visiting support to help families navigate challenges associated with hard-to-soothe infants.
FOR PROFESSIONALS: If you are a child care provider, preschool provider or quality improvement professional looking for consultation or resource information, please visit Birth to Five Helpline Technical Assistance.
Funding provided by